Frequently Asked Questions About Ye Olde Washaus
Do you accept credit cards?
We accept Visa, MasterCard, and American Express for wash and fold and pick and delivery orders.
What soap is used for wash and fold orders?
Gain, All Free & Clear, or Tide. Downy fabric softener and Clorox bleach are available for an additional charge.
Is there a order minimum for wash and fold?
15 lbs.
Will my information be private and safe?
It certainly will. We make every effort to protect your information. We only use your private information to process your order and it is never shared with any outside parties.
What are your hours?
- Somers Point: 7am-10pm
- Egg Harbor Township: 7am-10pm
- Pleasantville: 7am-10pm
When is last load?
- Somers Point is 10pm
- Egg Harbor Township is 11pm
- Pleasantville is 11pm
Do you wash orders separately?
Your laundry is always processed by itself and never with another customers order. We fold your clothes neatly right out of the dryer. Your clothes come back to you folded and placed inside one of our plastic laundry bags.
What is the turnaround time for pickup and delivery?
Next delivery day
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order for Pickup and Delivery?
**$30 Minimum Order
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.